Q-Pulse - Quality Management Software for ISO & QS 9000
Q-Pulse is a market leading Windows based PC application for management systems such as ISO 9000 / ISO14000 / QS 9000. Managing standards extends beyond controlling documentation or demonstrating system compliance. Q-Pulse achieves this admirably, but furthermore provides a unique and powerful tool to analyse records identifying and resolving repeat incidents and business inefficiencies. In summary, Q-Pulse transforms the bureaucracy of ISO 9000 into a valuable management information system. It minimises paperwork and keeps relevant personnel informed of changes to and actions from the system.
How to order
For more information or to purchase Q-Pulse please use the form at the bottom of this page or call 01355 230099.
- Overview
- Automates tedious, time consuming tasks
- Computerised and/or Printed Reports
- Developed for managing QA-by experienced QA managers
- Reduces the overhead of managing ISO 9000
- Password Protection to maintain System Integrity
- Security
- Prices
- Contact us for more information or to purchase
Overview
Q-Pulse enables workflow management by providing control facilities for the following QA functions:
Document Control:
Provides secure tracking of all your text, spreadsheet, graphic or multimedia documents in their original format, so there is no need to re-type data or learn additional software. Document revisions and approval are supported online. Multiple directories allow you to decide who has access to what type of documents. Q-Pulse allows unlimited free read access to your documents, making it the most cost effective document management tool available.
Non-Conformance:
Corrective & Preventive Actions: Tracks non-conformances, corrective action deadlines, and performs extensive root cause analysis of your data, helping you to prevent reoccurrences. Q-Pulse is also able to track and report on the cost of quality.
Auditing:
Q-Pulse can schedule, track and review internal and external audits. It integrates with existing or audit generated non-conformances and creates and evaluates audit questionnaires.
Customer Database:
Keeps track of your customer base and customer related non-conformances.
Performance and Management Review:
Provides feedback on the timeliness of your quality system in responding to documented non-conformances. Q-Pulse has over 100 built in reports that you can easily customise to your own requirements.
Supplier Control:
Q-Pulse supports your supplier review and approval process, tracks supplier non-conformances and incoming material inspection.
Training Records:
Maintains all of your training histories and schedules future training requirements. Manages and evaluates internal, external and document based training.
Workload (System / Departmental / Individual):
Q-Pulse can track pending workloads and deadlines by individual, department, or company-wide.
Equipment Control:
The software keeps track of calibration, maintenance and safety requirements for all your equipment. It can also graphically display your maintenance schedule, automatically updates future requirements, tracks equipment availability, and provides a record of your maintenance history.
Managing a quality system involves keeping track of all actions due to be addressed by a certain date. These required actions can arise from numerous functions / areas, consequently keeping the quality system up to date can become challenging. With Q-Pulse, users can plan actions in advance, and see their outstanding workload at a glance.
This is a major benefit over manual systems. For example, following notification of an assessment body surveillance audit, Q-Pulse users can address outstanding problems immediately without spending a couple of days searching through numerous files to identify what needs to be done. Running a manual system is a particularly time consuming function. It is difficult to spot trends, and to be aware of which problems are the most costly.
Q-Pulse users benefit from standard and user defined 'live' reports that are automatically generated and graphically presented. These immediately highlight the areas / functions that are not performing. Q-Pulse thus turns quality records into 'meaningful' information, allowing the user to address areas of weakness and thereby boost efficiencies within the company or organisation.
Automates tedious, time consuming tasks
The functions of ISO 9000 management, which often result in a high level of paperwork are easily controlled utilizing Q-Pulse. All reports are automatically created following simple routines and are then made available for electronic or manual transmission. No re-typing of information is required
Computerized and/or printed reports
All reports within Q-Pulse can be printed, which is ideal if the user only has Q-Pulse installed on one PC. All reports normally found operating in a quality system are automatically produced by Q-Pulse and can be printed. This allows the user to communicate via "manual distribution control" to people without the computer network or e-mail system privileges.
Developed for managing QA-by experienced QA managers
Q-Pulse was developed by experienced quality assurance professionals to serve as a tool to assist QA practitioners in managing their quality systems. It provides a practical approach to managing ISO 9000 rather than a "principle oriented" approach that might apply only in theory.
Q-Pulse serves as a companion to the quality representative - not as a dictator. It is easily implemented alongside your current manual system. The user simply highlights the appropriate file and Q-Pulse recognizes the appropriate application to use. Importantly, there is no need to rewrite your quality system procedures or even save them in a different file format.
Reduces the overhead of managing ISO 9000
For those organisations with dedicated Quality Assurance staff, the time saved in chasing quality system information can be reinvested to identify improvements in performance. By analysing errors that have occurred in the past, Q-Pulse makes it easy to identify suitable corrective and preventive actions to minimise future reoccurrence of any problems.
Q-Pulse allows the quality professional to move away from time intensive record keeping to an engineering quality role focusing on quality improvement and TQM.
For small companies without dedicated QA staff, the role of Q-Pulse is very important. Q-Pulse allows the user to get their Quality system up to date quickly - freeing up time to concentrate on the core business.
Password Protection to maintain System Integrity
From the moment a user logs onto Q-Pulse, the system knows the access rights of that person for each module within the product. Each module can be assigned multiple levels of password protection - "Read / Write"; "Read Only" or "No Access" to module, tab and field level.
Security
The security of documents / drawings / procedures is very important in systems like Q-Pulse, as is their ability to operate alongside standard windows applications. Documents in Q-Pulse can be accessed through standard windows applications as well as through document viewers. The choice is yours.
Q-Pulse documents can be protected in a number of different ways:
- Document level
- Directory level
- Embedded in the Q-Pulse database
At document and directory level the document remains protected whether viewed through Q-Pulse or direct via your PC application. A document embedded in Q-Pulse's database can only be accessed from Q-Pulse. A typical installation would find directory level protection more than adequate, however, if security is a particular concern - the embedded route with individual passwords for each document may be preferred.